25 Tips for Selling Successfully on Kush.com

  1. Get validated

You cannot use our platform as a valid user without becoming validated! As a non-validated user, you can still make purchases on Kush.com, but many vendors will not accept your bids. You will also be unable to sell on Kush.com without becoming validated. Schedule your validation call today, it only takes 10 minutes, along with some paperwork, to become validated!

Feel free to schedule a time here – https://calendly.com/joe-469

2. Get the most out of your premium membership

A premium membership greatly increases the amount of exposure you get on the platform. Exposure leads to far more sales. In fact, premium members account for 95% of transactions that occur on the platform (compared to basic vendors). Premium members pay Kush.com on a subscription basis allowing them to communicate openly with potential buyers. Open communication allows you to strike when the iron is hot and close the sale when interest is present rather than waiting for a price to be determined with the potential buyer.

Closing more sales is a great feature of having a premium membership but Kush.com is far more than a marketplace. As a premium member, you can create your own storefront to truly curate what makes your company unique to the cannabis/hemp space. You also get access to informative exclusive content, analytics on industry pricing, and so much more. Visit our FAQ for even more information – https://kush.com/blog/kush-com-faq/

This is a payment portal and brief overview of some of the benefits of premium membership – https://www.kush.com/memberships

3. Feature your products

Standing out is incredibly important when it comes to getting sales. Kush.com gives you the tools to help stand out by “Featuring” your product. When you feature a product, it remains at the top of any relevant searches on the platform. When a potential buyer first arrives to the marketplace it is amongst the first listings they see. The power of this tool has long been apparent, with vendors experiencing 20-30x more product views. As a premium member you get a significant discount on this service. You can learn more and get the process started here – https://get.kush.com/featured-products

If you are considering featuring your product for a substantial amount of time, and you are interested in the annual premium membership, reach out to [email protected] We can work something out often!

4. Have a storefront

Marketplace product listings are inherently anonymous. Basic members must remain anonymous until a price is determined between buyer and seller, but that does not apply to premium members. Premium members can exchange contact information at any time with buyers, display branding on their product listings, and create a storefront!

A storefront is a place where buyers can see all your products consolidated into one place. You can however choose to have certain product listings omitted from your storefront and have them remain anonymous on the general marketplace.

Storefronts are so much more though, they are a place where you can curate your business and tell buyers what makes your business worth their investment. You can have branding present, contact information easily seen, and respond to buyers in an even more direct manner.

5. Use professional and aesthetically pleasing photos

Having photos taken professionally can be of tremendous benefit when attracting buyers, but less expensive means are effective as well. These include:

– If handling the product, wear gloves. Bare hands on product looks unprofessional and unsanitary. This does not apply to modeling finished goods.

– Having an appropriate background. A laboratory setting, a product display, or even a solid color background can be attractive.

– Using a decent quality camera. Cell phone cameras can work, in a pinch, if an effort is put into taking the photo.

– In most circumstances, stock photos detract from the value of your listing.

– Having photos that show full transparency of the product. The more the better, to an extent. You want it to be clear as to what the product looks like.

– Have fun. Find a way to stand out from others. Showcasing quality and professionalism is important, but standing out is paramount to success. You can include gifs into your product photos, it is a great way to catch a buyer’s eye.

– You can include COA’s, but it is unnecessary. They will be accessible if you upload them while creating your listing, to validated users.

6. Repost your products often

Doing so increases your product score and, if you are sorting by most recently posted, puts your product at the top of the marketplace. Featured products would still be listed first but your products would be directly below them.

The more active you are on the platform the better the score, reposting your products is a great way to encourage your products to have a higher score.

For more information about product scores check out our FAQ – https://kush.com/blog/kush-com-faq/

7. Be descriptive- curate your business/product

There are thousands of hemp/cannabis products and businesses that exist. What makes you stand out? What value do you bring? That is what buyers want to know. Conveying that is essential to being successful in the market, and there is no exception on kush.com. Giving detailed, yet concise, information can easily attract a buyer to your listing/storefront.

If you do not curate your business/product you run the risk of being unnoticed on our platform.

Curating your products, in addition to featuring them, can be a great way of ensuring that everyone can see what makes you truly unique – https://get.kush.com/featured-products

8. Be transparent

Make it very clear as to what you are selling, doing so ensures repeat business and a great relationship with buyers and us, Kush.com. Vendors who send material that is not what was advertised risk being suspended or permanently banned.

Take enough photos that demonstrate what your product is. Be honest with questions that are asked from buyers. Also, have up to date COA’s uploaded, if you have numerous COA’s associated with similar lots, show the appropriate one to the buyer before shipment.

9. Be responsive

Not responding to inquiries lowers your products score, and prevents you from closing sales. Some buyers will move on if they do not receive a response quickly. You receive an email notification whenever someone reaches out to you on Kush.com (unless you turned email notifications off) but you can also sign up for SMS notifications if you are a premium member. Go to your account settings to do so.

10. Consider a competitive price

Market pricing, in the hemp industry, can often be dependent by one’s locality and network. Kush.com creates access for all of it’s users across the US and in some parts of the world, so true market pricing is reflected. This makes our marketplace competitive, in order to succeed you must consider what you are charging potential buyers.

Exceptions can be made for niche products or products of the highest quality, if not price needs to be heavily factored in. Kush.com provides analytics to its premium members. This information can be crucial when formulating your own pricing.

Analytics include:
Average Listing Pricing
Average Offer Made
Average Offer Accepted

11. Utilize our Wanted Ads

Our Wanted Ads are a place where buyers can stipulate exactly what they are looking for. Keep an eye on it as much as possible and respond to ads that fit what you are offering, doing otherwise might constitute spamming. Once a match is made a conversation is started between buyer and seller.

12. Use keywords in your title to maximize SEO, both on and off the platform.

Be specific and target your potential buyer when formulating your product title. Consider leaving out generic terms, like “CBD Oil” for more specific ones like “CBD Distillate ” or “MCT CBD Tincture”. Both terms can mean “CBD Oil” but they are both quite different.

To see what is most often searched on Kush.com you will need to be a premium member. Here is the link to the article – https://kush.com/member-content

13. Stipulate your preferred payment method in the description or on your storefront

Let potential buyers know what means of payment you accept, doing so provides for a smooth and transparent sales process or both parties.

14. Be patient

Kush.com receives all types of buyers. Some “needed material yesterday” others are looking to establish a partnership that might not even initiate for another 3 months. Regardless of the potential lead your receive, you should be patient. Being impatient can be counter-productive to closing the sale. A few follow up messages are always appropriate but any more be perceived as desperate.

Things happen in people’s lives, interest wanes, sometimes they just moved on to someone else. That does not warrant you contacting us to inquire about the buyer, it also does not warrant you spamming the buyer. We probably do not know what happened and we do not give out contact information without the consent of the respective party.

15. Fulfill orders punctually

Do so for repeat business, to avoid corrective action from Kush.com, to maintain the reputation of the platform for other users, and for the sake of the legacy that is legal cannabis/hemp. Thanks!

16. Communicate using the platform itself as much as possible

To ensure corrective action can be taken against those who commit bad business on Kush.com we highly recommend you keep as much communication, as possible, to the platform itself. This allows us to take corrective action easily, as evidence will be far more concrete if an investigation is required.

It also dramatically helps increase your product score. The more active you are on our platform the higher the score for your products. Likewise, the more offers on your product, the more attractive it might be for potential buyers.

In certain instances, especially when it comes to harassment, kush.com will review outside evidence, but it is largely dependent on the situation. We have the authority to exercise discretion in disputes that occur, especially with outside communication accounted as evidence.

17. List all material you have for sale on our platform

There is no “cost per listing” on Kush.com. So list everything you wish to sell! It only takes a few minutes to create a listing, with COA and photos available, so why not? Services, supplements/ingredients, equipment, jobs, undesired material (transparently labeled), transportation services, land, licenses, paraphernalia, anything can be sold on Kush.com so long as it is legal and pertains to hemp/cannabis. Compliance is always key.

18. Determine whether you will accept bids from non-validated buyers

It is your choice whether you would like to accept bids from non-validated buyers. It is an important choice. We at Kush.com understand that much of our marketplace lies in the fact that we vet all users who decide to become validated. However, our SEO drives in so many users that it is not feasible to validate more than a handful per day, omitting buyers who need material “NOW”. You can choose to not receive bids from non-validated users, but you will be missing out on some leads. Albeit, the leads may be of lesser value and you will need to do more vetting of your own.

To turn this feature on or off go to your communications tab in your account settings accessible via the dropdown menu on the main marketplace page.

19. Consider the premium annual membership, rather than the monthly option

You will be saving money, as an annual membership costs $999 for the year, if you pay monthly the cost is roughly $1200 ($99 per month).

For those who are considering annual vs monthly payments, reach out to [email protected] Most of the time we are providing incentives for users choosing an annual premium membership vs a monthly premium membership.

These incentives vary greatly depending on what projects we are working on. Reach out to see what is new!

20. Check out our exclusive content to stay up to date on the latest trends in the industry

Premium members get access to exclusive content, this includes blogs, webinars from events we manage, and much more. Knowledge is power.

You can access exclusive content by clicking on the blue banner when on the main marketplace page. Or go here if you are a member – https://kush.com/member-content

21. Keep an eye on the news feed.

The news feed showcases all of the recent activity on the platform. You can see products being added and offers being rejected or accepted. Stay up to date on the newest trends on Kush.com and see what listings are currently getting offers.

22. Accept payment and then ship the products to buyers

We have a great community on Kush.com, the value we bring to the industry is in creating a supervised platform with vetted parties doing business. It is still important to exercise caution in dealing with new buyers.

We recommend that the vendor accepts payment before shipping, but it is at the vendor’s discretion. Every situation is different.

If the buyer is large enough they might also reach out for a sample purchase, or, to learn more about your operations before even making a purchase. We have had countless connections made on our platform via this type of interaction.

23. Have a low MOQ (Minimum order quantity)

Doing so encourages sample purchases which can easily lead to recurring orders and the development of strong business connections that can bare a lot of fruit ($). Regardless of if the buyer has massive or small purchasing power, most will want to vet your material before investing thousands in what you have to offer. Rare exceptions might exist. Especially if your product has a very particular niche (Rare cannabinoids is a good example)

If it is a hassle to set a low MOQ consider charging a higher price for smaller quantities. There is a lot of ambiguity in the cannabis/hemp industry, show that you are confident in your products by allowing for smaller orders. If you have a good product, you will have repeat business.

24. Attend our conventions, and consider being a sponsor

Kush.com, the domain, was not easy to attain but it has given us amazing return. We have had 30,000 businesses sign up on our platform, making us the largest wholesale platform in the world for hemp/cannabis. With that claim to fame we also serve as educators in the industry as our community is vast and diverse. To educate and further create access in the industry we host events such as the Oregon Hemp Convention and the Texas Hemp Convention.

Last year the Texas Hemp Convention brought in 15,000 attendees, it was the largest hemp convention in the world. We plan on doing the event this year and are open, yet selective, to sponsorship!

Reach out here if you are interested – https://texashempconvention.com/

Or [email protected]

25. Always feel free to reach out

[email protected] is the best way to get a hold of us if you are having technical issues or if you have further questions.

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